eBay LINK Support

Before you Start Selling 9

• Important Information About Listing On eBay AU
• What You'll Need
• Potential Issues and How to Solve Them
• Quick Links to key eBay Pages
• Sellers with existing listings on eBay - keep your eBay Listings Live

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Creating & Managing Listings 16

• How to list a product on eBay
• eBay Listing Limits
• Good Til Cancelled and Out of Stock Listings
• Common eBay Listing Errors and how to resolve them.
• How do remove links from my product descriptions for eBay

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Product Listing Template 6

• Add your logo URL & setup your product listing template for eBay
• eBay product listing template - avoid the use of banned words
• Mobile Friendly Descriptions on eBay.
• Modify the default product listing template for eBay
• Change the default eBay product listing template

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eBay Business Polices 8

• eBay Managed Payments
• Make some listings available for sale internationally
• Offer Local pickup only on my eBay listings
• Steps to override the handling time for a particular listings
• Modify and create a Returns Policy for eBay AU

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Shipping Setup 18

• eBay shipping types pre setup reading
• Weight based shipping using postage rate tables on eBay
• Calculated shipping using weight and dimension on eBay
• Change the price of shipping and edit the policy in Omnivore
• Weight value used for shipping

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Product Identifiers (UPC, EAN, MPN) 2

• About product identifiers
• Meet your eBay's requirements for product identifiers

eBay Best Practice 6

• Optimise your product titles for eBay search
• Adult content and Private Listings
• Tailor your product name for your eBay listings
• Top tips for selling on eBay
• Seller Standards – Resolution Centre Cases

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eBay Stores 8

• eBay stores and which is best for you
• Changing your eBay store subscription
• Placing your eBay Store on holiday mode.
• Leaving feedback for a buyer
• Products listed under an Other category in eBay

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Product Listing Issues 24

• eBay validation error: category doesn't accept variations
• eBay validation error: Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side
• eBay validation error: Variation Specifics provided does not match with the variation specifics of the variations on the item.
• Can I sell alcohol/liquor related products on eBay?
• eBay validation error: A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category

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Order Issues 9

• Overdue Orders email notifications
• Order flow between eBay and your eCommerce store
• How long does it take for an order to come through to my eCommerce store from eBay?
• Seeing if an order has come from eBay in my eCommerce store
• Orders not showing as shipped in eBay

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Refunds and Cancellations 4

• Refunding eBay orders
• eBay final seller fees returned when you cancel an order
• eBays Australia's auto return process
• Cancelling orders for out of stock and Seller Standards

Click & Collect 3

• Allocating home-delivery orders to dispatch from a store
• Generate home-delivery stock quantity from store inventory feed for Click and Collect
• Updating Click and Collect stores