Refunds and Cancellations
Note: You CANNOT refund an order via Shopify, Bigcommerce or our system. It MUST be done via eBay/PayPal. Unfortunately, eBay orders cannot be refunded ...
Wed, 20 Nov, 2019 at 10:00 AM
Any eBay final value fees, should be credited back to your eBay account after an order has been cancelled. Here's how to cancel an order:
In Sel...
Thu, 23 Nov, 2017 at 2:55 AM
To simplify the returns process, eBay are now automatically accepting change of mind returns on behalf of sellers when the buyer is responsible for the c...
Mon, 22 Jan, 2018 at 2:08 PM
Its important to maintain Seller Standards on eBay. Out of Stock Defects should be no more than 2.0% of total transactions in combination with any unresolve...
Tue, 14 Aug, 2018 at 9:41 AM