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Refunds and Cancellations

Refunding eBay orders
Note: You CANNOT refund an order via Shopify, BigCommerce, WooCommerce or eBayLink/Omnivore.  Refunds MUST be made directly in your eBay account. Unfor...
Wed, 29 Mar, 2023 at 4:49 PM
eBay final seller fees returned when you cancel an order
Any eBay final value fees, should be credited back to your eBay account after an order has been cancelled. Here's how to cancel an order: In Sell...
Wed, 29 Mar, 2023 at 4:51 PM
eBays Australia's auto return process
To simplify the returns process, eBay are now automatically accepting change of mind returns on behalf of sellers when the buyer is responsible for the c...
Wed, 29 Mar, 2023 at 4:51 PM
Cancelling orders for out of stock and Seller Standards
Its important to maintain Seller Standards on eBay. Out of Stock Defects should be no more than 2.0% of total transactions in combination with any unresolve...
Wed, 29 Mar, 2023 at 4:52 PM