eBay LINK Support

Dashboard 2

• When the Omnivore Dashboard is refreshing
• Add, Update and Delete Contacts in Omnivore

Products 16

• Manage your listings in Omnivore
• View product and marketplace history
• Block or exclude products from listing on a marketplace
• Block one or more products from listing on a marketplace
• Block Products from Listing

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Product Groups 4

• About Product Groups
• Create a product group in Omnivore
• Best practice Using a Product Group for a Promotion
• Utilising Product Groups for eBay Shipping

Product Actions 10

• Create Different Product Names / Titles For Each Marketplace
• Create unique product titles and add other attributes using CSV upload
• Edit or change a product title on a single product
• A guide to create custom descriptions to enhance sales
• Create different product descriptions using product actions

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Category Mapping 7

• Overview of Omnivore Category Mapping
• Assign products to marketplace categories
• How to delete or change a category
• How to Ignore Generic / Promotional Type Retailer Categories
• Edit or apply categories using a CSV import

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Orders and Refunds 9

• Overview of orders in Omnivore
• About Quarantined orders
• Meaning of the order status Retailer Notified Failure
• Order refunds and cancellations
• Orders in Omnivore but not in your eCommerce Store

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Pricing and Promotions 8

• About the Promotions feature
• Types of promotions
• Change the price of products on a marketplace using Promotions
• How to change a promotion that is active
• Stopping an active promotion

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Bundles 2

• Creating Bundles and Bulk Buys
• Bulk Upload Bundles via CSV

Feeds & Syncing 3

• Import from eCommerce Store and Upload to Marketplace buttons
• Sync frequency between my eCommerce store and the marketplace
• Syncing when you've made a change in eCommerce store

Settings 4

• How to login
• Turning off email alerts
• Suspended or Restricted Account
• How To Add, Update and Delete Contacts in Omnivore

Reporting 1

• Reporting in Omnivore

Inventory Management 7

• Inventory syncing between the Marketplace and eCommerce stores
• Prevent oversells using Omnivores stock buffer feature
• Manually changing the stock quantity of a product on the Marketplace
• Minimum Stock Sync Threshold
• Clearing Out 'unsold' Listings

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