eBay LINK Support
Help & FAQs
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Selling on eBay
How does GST work with listing on eBay?
Is it possible for eBay Item Specifics to be populated for items synched?
I list Adult Only items on eBay, will the censored content image required by eBay be automatically added to my listings?
Why does my image display with a black background?
Why do my gallery images show as a polaroid on eBay?
Product Listing Issues
What is an eBay validation error
Common eBay Errors
eBay validation error: category doesn't accept variations
eBay validation error: Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side
eBay validation error: Variation Specifics provided does not match with the variation specifics of the variations on the item.
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Product Listing Template
Can I Change The Logo In My Product Listing Page?
How can I create my own product listing template in eBay?
Can I sell alcohol/liquor related products on eBay?
Can I update the product descriptions of our eBay listings?
Can I change the product listing template provided?
Product Identifiers I.E MPN, UPC, EAN
What are product identifiers?
What do I need to do to make sure I meet eBay's requirements for product identifiers?
How do I change the price of shipping?
How do I set up international shipping?
Can I exclude areas where I don’t want to ship to? How do I do this?
How do I set up free shipping on ALL my products?
How do I set up free shipping on certain products?
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Why is my order not showing as shipped in eBay?
How do orders flow between eBay and my eCommerce store?
How long does it take for an order to come through to my eCommerce store from eBay?
How can I check that the orders are coming through to my eCommerce store?
When is inventory on my eCommerce store updated when an order has been made on eBay?
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Why am I receiving Overdue Orders email notifications?
What is a ‘Quarantined’ order?
I have orders in My eBay but they aren’t coming through to my eCommerce store – why?
I have an order that says ‘Retailer Notified Failure’, what does this mean?
How do I refund an order?
How do I get my eBay final seller fees returned if I cancel an order?
Which eBay store should I use?
Can I change my eBay store subscription?
Placing your eBay Store on holiday mode.
Can I automatically leave feedback for a buyer?
Why are all my products listed under an 'Other' category in my eBay store?
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Strategies To Help You Sell More On eBay
How does it work with Promoted listings | BETA?
Adult content and Private Listings