Common FAQs
The Dashboard has been set up to show you a summary of your products and orders. The products section shows you how many products eBay LINK has import...
Tue, 14 Aug, 2018 at 10:37 AM
Once all of your settings have been completed (e.g store settings, product listing template and shipping - the dashboard will prompt you if these are not co...
Mon, 26 Mar, 2018 at 1:13 PM
When eBay LINK is first set up it will automatically import all products from Shopify/BigCommerce. If you add products to Shopify/BigCommerce eBay LINK will...
Thu, 2 Mar, 2017 at 4:04 PM
eBay LINK sends orders from eBay to your Shopify/BigCommerce store so continue processing/fulfilling orders as you would for an order on your own website. ...
Thu, 2 Mar, 2017 at 4:05 PM
If you need to change stock/inventory levels please do this in Shopify/BigCommerce/WooCommerce. eBay LINK keeps in sync with the stock/inventory levels ther...
Fri, 23 Nov, 2018 at 9:45 AM
How do I change the product titles in eBay LINK to optimise my listings for eBay’s search algorithm?
To change an individual product title, go to ‘Products’ then in the table click on the product title shown in the screenshot below and enter the title you w...
Mon, 11 Mar, 2019 at 5:49 PM
You can block an individual product by going to the ‘Products’ – ‘All products’ section. Select the product you don’t want to list by ticking the check box ...
Mon, 17 Sep, 2018 at 2:22 PM
Our system is set up to do a complete sync between your eCommerce store and eBay once a week. A full sync includes updating all product information includin...
Thu, 2 Mar, 2017 at 4:20 PM
Search our FAQs first and if you can’t find the answer, you can submit a ticket online. Make sure you provide as much information as possible about wha...
Thu, 2 Mar, 2017 at 4:21 PM
We recommend that you read the eBay Policy on duplicates - https://www.ebay.com.au/help/policies/listing-policies/duplicate-listings-policy?id=4255 eBay...
Thu, 16 May, 2019 at 2:15 PM