Common FAQs
The Dashboard has been set up to show you a summary of your products and orders. The products section shows you how many products eBay LINK has import...
Tue, 14 Aug, 2018 at 10:37 AM
Once all of your settings have been completed (e.g store settings, product listing template and shipping - the dashboard will prompt you if these are not co...
Mon, 26 Mar, 2018 at 1:13 PM
When eBay LINK is first set up it will automatically import all products from Shopify/BigCommerce. If you add products to Shopify/BigCommerce eBay LINK will...
Thu, 2 Mar, 2017 at 4:04 PM
eBay LINK sends orders from eBay to your Shopify/BigCommerce store so continue processing/fulfilling orders as you would for an order on your own website. ...
Thu, 2 Mar, 2017 at 4:05 PM
If you need to change stock/inventory levels please do this in Shopify/BigCommerce/WooCommerce. eBay LINK keeps in sync with the stock/inventory levels ther...
Fri, 23 Nov, 2018 at 9:45 AM
UPDATE JAN 19 2023: This function has been removed temporarily for improvement. It is currently not available. To change an individual product title, ...
Wed, 1 Feb, 2023 at 2:13 PM
You can block an individual product by going to the ‘Products’ – ‘All products’ section. Select the product you don’t want to list by ticking the check box ...
Mon, 17 Sep, 2018 at 2:22 PM
Our system is set up to do a complete sync between your eCommerce store and eBay once a week. A full sync includes updating all product information includin...
Thu, 2 Mar, 2017 at 4:20 PM
Search our FAQs first and if you can’t find the answer, you can submit a ticket online. Make sure you provide as much information as possible about wha...
Thu, 2 Mar, 2017 at 4:21 PM
We recommend that you read the eBay Policy on duplicates - https://www.ebay.com.au/help/policies/listing-policies/duplicate-listings-policy?id=4255 eBay...
Thu, 16 May, 2019 at 2:15 PM