Products

My Bigcommerce products have not imported
Either all or some of the products have not imported. This can happen for several reasons: The product must be visible. Make sure that in the product...
Tue, 7 Sep, 2021 at 12:22 PM
Products with Options imported from my Bigcommerce store show incorrect pricing for the Options
You have one or more products using an Option Set, and you have defined pricing rules on that Option Set so that price will change when different options ar...
Tue, 7 Sep, 2021 at 12:24 PM
Products imported from my Bigcommerce store have incorrect prices or show the wrong amount of GST
It is possible that GST is not configured properly in your Bigcommerce store. If you sell products that include a GST component, your settings should re...
Tue, 7 Sep, 2021 at 12:26 PM
Products imported from Bigcommerce show incorrect inventory
In this article we look at why inventory numbers in our platform might be different than what you expect as a Bigcommerce store owner. There are 2 aspec...
Tue, 7 Sep, 2021 at 12:31 PM
Which images are used from my BigCommerce products?
Our system will import images attached to Options e.g colours or size) OR the main images added to the parent product but not both. Here is an example: ...
Tue, 7 Sep, 2021 at 12:33 PM
Will my products list if I use the Bigcommerce setting ‘do not track inventory for this product’?
We assume that all products set to ‘do not track inventory for this product’ in Bigcommerce have an inventory of 10 so that the product will list. If yo...
Thu, 9 Sep, 2021 at 11:46 AM
Managing Brand in BigCommerce for marketplace listings
Having a brand name for your product is optional for your storefront, but some channels (like eBay and Amazon) may require a brand name to list on their mar...
Tue, 7 Sep, 2021 at 12:36 PM
How to set the quantity value for all products that have the BigCommerce tracking method set to "Do not track inventory for this product".
In eBayLink click on Settings < Feeds < General. Scroll to Products Import. Set a Default Quantity value for all products that have the BigCom...
Thu, 9 Sep, 2021 at 11:49 AM
Data used from BigCommerce in eBayLINK.
This table explains the data between eBayLINK and BigCommerce. eBay LINK Data    BigCommerce Data Marketplace Data SKU     This is the BigCommerc...
Thu, 9 Sep, 2021 at 11:59 AM
How to add product attributes in BigCommerce for eBay item specifics
eBay have recently announced that from 30 September 2019, eBay will require the most important item specifics for listings in certain Home & Garden and ...
Tue, 7 Sep, 2021 at 12:43 PM