If you only wish to offer international shipping on certain products, you need to first create a “product group” in order for us to know which products are to offer international shipping.

A product group is a group of products identified by one of the following criteria:

  • By price
  • By weight
  • By category
  • By brand
  • By SKU

How To Setup

To do so you will need to complete the following steps:

  • Create a new product group in Omnivore for products (e.g. called "International Products")
  • Create a new postage Business Policy in Omnivore (e.g. called "International Shipping")
  • Edit the new postage Business Policy in eBay to set your international shipping rates

Create product group called International Products

  1. From the left-hand menu select “Products→ Product Groups”.
  2. Click the “Add a product group” button.
  3. Enter a name for the product group (e.g. “International Products”), and configure how products are to be identified (e.g. by weight, price, SKU, category or brand).  Our example has used a min and max price criteria.  Choose one criteria only.
  4. Click the “Create product group”  button.

Create a Shipping Policy in Omnivore called International Shipping

  1. From the left-hand menu select “Settings → Configuration”.
  2. Click on the “eBay Australia Shipping Options” tab to expand it.
  3. Click the “Add new shipping policy” button.
  4. Enter a name for the new shipping policy (e.g. “International Shipping”), select the product group ("International Products") you just created, and enter a domestic shipping fee (e.g $0.00) in the "Standard Delivery" section. You'll be able to add the International Shipping fees in eBay during the next step.

  5. Once complete hit the Update button to save the policy.
  6. Finally, upload this new shipping policy to eBay by clicking the “Synch policies” button.

Edit the Shipping Policy in eBay to set your international shipping rates

  1. Log into your eBay seller account.
  2. Select “My eBay” from the top-right.
  3. Hover over the “Account” tab and select “Business Policies”.
  4. Locate the postage policy named "International Shipping" and click the “Edit” link.
  5. Scroll down to the "International Postage" section.
  6. From the "Post to" section you can select either "Worldwide" or "Choose a custom location". The latter is often preferable as it allows you to set different shipping costs per country/region.
  7. If you select "Choose a custom location", check the tick box of the required country(s)/region(s), then choose the shipping service and enter the shipping costs.


    Note: you can add additional countries/regions by clicking the "Offer additional service" link.
    In the example above the seller has selected to offer shipping to New Zealand for $10, and shipping to the UK for $20.

  8. When complete, click the "Save" button to save your changes and apply the new international shipping options to your listings.