If you can see on your dashboard under reasons why a product won't list - product listing problems -  ‘Product is inactive’ then this means that these products have been imported into our system at some point but they no longer have the required information for the products to be able to list.

For example:

  • no image or product description.
  • the product is hidden in your store.

The products are sitting in our system but will not list on any marketplaces.