This article is about resolving connection errors between eBay LINK with your ecommerce store.
Overview
- eBay LINK requires a connection to your ecommerce store to update products, inventory and orders
- To check the connection, go to Settings - Feed (e.g Shopify Feed, BigCommerce Feed) - General. Click 'Check Connection'
How to Resolve Connection Errors
WooCommerce
- If you make changes to your website hosting, firewalls etc, this can impact the connection between Omnivore and WooCommerce. Please review the following guide to resolve:
- Troubleshooting for WooCommerce
Shopify
It is unusual to have connection issues with Shopify; please check that the eBay LINK app is installed in Shopify
BigCommerce
It is unusual to have connection issues with BigCommerce; please check that the eBay LINK app is installed in BigCommerce
If you need further help to solve, please submit a request or start a chat session (if available)