For best results, we recommend you always use the Chrome browser when using eBay LINK. 

To install or re-install the app, follow these steps:

  1. Login to your Shopify store admin account. Make sure you're logged in as the "Account Owner". You can check this in Settings -> Account, in the Staff members section the column Admin Access should show Account Owner for the logged in user.

  2. Navigate to this url:
    You'll see the page below. Click on the green "Get" button.

  3. You'll see a page where you can authorise the ebayLINK app to access your store products and orders. Click the blue "Install ebayLINK" button.

  4. On the next page you'll see the ebayLINK welcome message. Please take your time to read the Terms and Conditions, then click "Register"

  5. From now on, you will be able to access ebayLINK from your Apps menu in Shopify

If you uninstall the app and need to re-install it, you will need to go through the same steps as above, except at Step 4 you'll see this screen:

If you have problems installing the app, please write an email to