Overview of orders
Orders from your marketplace store(s) can be viewed by selecting "Orders --> All Orders" from the left-hand menu. e.g. This will take you...
Thu, 23 Nov, 2017 at 12:27 AM
What is a ‘Quarantined’ order?
Quarantined orders are orders that at the time of importing, have not had payment confirmed. There a three main reasons for this: Payment has not bee...
Mon, 13 Nov, 2017 at 9:06 PM
What does the order status "Retailer Notified Failure" mean?
If you have orders that are stuck at Retailer Notified Failure it means that we have attempted to send the order through to your store but your store will n...
Thu, 23 Nov, 2017 at 3:06 AM