Inventory Management

Why my ebay admin page shows Active listings with zero available quantity
Our system will keep products that have run out of stock active for a while, so that if you get more stock for the product, the available quantity in eBay i...
Thu, 2 Feb, 2017 at 3:04 AM
How do I clear out 'unsold' listings?
To remove all unsold listings from My eBay please follow these steps: Step 1: Login to My eBay. Step 2: Navigate to the 'Activity' tab Step ...
Thu, 2 Feb, 2017 at 3:08 AM
What is an active product vs a not active product?
A 'not active' product, is a product that we imported into our system in the past, but which is not active in your eCommerce store anymore.  ...
Thu, 2 Feb, 2017 at 3:11 AM
How often is inventory synched between eBay and my eCommerce store?
Inventory is synched between the eBay and your eCommerce store at a minimum of once per day. You can set this up to synch more frequently e.g every 4 ho...
Thu, 2 Feb, 2017 at 3:12 AM
When is inventory on my eCommerce store updated when an order has been made on eBay?
Inventory on your eCommerce store is updated as soon as we send the order through to your store and your store accepts the order. Inventory will be reduced ...
Thu, 2 Feb, 2017 at 3:13 AM
Are there ways to prevent overselling on eBay? Is there a stock buffer?
Our system has a setting called a Minimum Stock Buffer. You can use this to set a minimum level of inventory on all your products that you want listed on eB...
Thu, 2 Feb, 2017 at 3:14 AM
Can I manually change the stock/inventory quantity of a product on eBay?
We advise against manually editing product data in eBay, as this is likely to cause issues with the feed data, and your changes will be overridden at every ...
Thu, 2 Feb, 2017 at 3:15 AM
Will my products list if I use the Bigcommerce setting ‘do not track inventory for this product’?
We assume that all products set to ‘do not track inventory for this product’ in Bigcommerce have an inventory of 10 so that the product will list. If yo...
Thu, 2 Feb, 2017 at 3:18 AM