I need help! What do I do?

Search our FAQs first and if you can’t find the answer, you can submit a ticket online.

Make sure you provide as much information as possible about what you need help with. For example, provide screenshots, or if talking about a product tell us the SKU or provide URLs. For order issues, provide the order number.

The more information you can provide the better the support you will receive.

Also, don’t forget to tell us the name of your store or your eBay User ID so we know who you are.