Products

My Bigcommerce products have not imported
Either all or some of the products have not imported. This can happen for several reasons: The product must be visible. Make sure that in the product...
Fri, 20 Jan, 2017 at 2:12 AM
Products with Options imported from my Bigcommerce store show incorrect pricing for the Options
You have one or more products using an Option Set, and you have defined pricing rules on that Option Set so that price will change when different options ar...
Fri, 20 Jan, 2017 at 2:23 AM
Products imported from my Bigcommerce store have incorrect prices or show the wrong amount of GST
It is possible that GST is not configured properly in your Bigcommerce store. If you sell products that include a GST component, your settings should re...
Fri, 20 Jan, 2017 at 2:28 AM
Products imported from Bigcommerce show incorrect inventory
In this article we look at why inventory numbers in our platform might be different than what you expect as a Bigcommerce store owner. There are 2 aspec...
Fri, 20 Jan, 2017 at 2:37 AM
Which images are used from my BigCommerce products?
Our system will import images attached to Options e.g colours or size) OR the main images added to the parent product but not both. Here is an example: ...
Wed, 22 Mar, 2017 at 3:53 PM