How does eBay Link handle tax for Products imported from WooCommerce?
There are a couple of factors that control whether your prices are imported from WooCommerce with tax already added. Firstly, we ask your WooCommerce installation whether your prices already include tax.
This is what has been set in your WooCommerce > Settings > Tax as shown here:
Next we need to work out whether the individual product itself is taxable. For example, in WooCommerce the following product is set as Taxable:
From these settings, we can then work out that:
- tax is included in the price of the mug, and
- the mug has a taxable component, in this case Australian GST @ 10%.
We will import the product at $5.99 and record a $0.54 tax amount.
The product is then sold on the marketplace at $5.99 and the resulting order in eBay Link has the mug line item with $5.99 as the sell amount which will be sent back to WooCommerce.
But what if I don't have taxable products?
The price we calculate for the product can be affected as follows (taking the above product as an example)
|WooCommerce global tax setting "Display prices in the shop"||Product "tax status"||Price of $5.99 product on import|
|Excludes tax||Taxable||$6.53 *|
* because the WooCommerce site-wide setting states that the price excludes tax but the product is taxable, the tax amount is calculated and added to the the price in eBay Link.
What if my Product prices are not correct in eBay Link?
If you have the WooCommerce global tax setting for Display prices in the shop to Excluding tax but your product Tax status is set to Taxable and this results in an incorrect price, then you can either change the WooCommerce site-wide setting to Includes Tax or tell us to treat the price we import as already including tax.
This can be done in eBay Link From Settings > Administration:
What if my Shipping amount in my eBay orders imported in WooCommerce is incorrect?
If you are NOT registered for GST please go to this section
In WooCommerce there are two areas you will need to check:
Firstly go to WooCommerce<<Settings and Click the Tax tab:
At the top of the tax settings page is a link for the Standard tax rate.
1. Click on Standard Rates
2. If you are charging GST the settings for the Standard rate tax should be as below:
If the standard tax rate table is empty:
- Click the button for Insert Row
- Enter the Country Code as AU
- Enter the Tax Rate as 10
- Enter Tax Name as GST
- Press Save Changes
Now in WooCommerce go to the Shipping tab then Shipping zones
Click on any Shipping Method that is for Australian Regions eg:
Click on each Zone Name (in this example above it is Shipping within Australia, yours is likely to be named something different)
Click on each Shipping Method (in this example it is named Flat rate, yours could be named something different)
Flat Rate Settings in WooCommerce shipping options. Set the ‘Tax status’ option to ‘Taxable’ if your shipping price includes tax.
What if I am NOT registered for GST?
Retailers who are not registered for GST need to check "Price Entered With Tax" in eBay LINK and mark the Tax Status of all products to 'None' in WooCommerce
This first step is completed in eBay Link
To check "Price Entered With Tax" in eBay LINK go to Settings<<Administration and under WooCommerce Product Import make sure that the tick box is NOT checked and then scroll down and click the blue Update button.
The second step is completed in WooCommerce
To bulk update ALL products in WooCommerce so they have a tax status of none go to the Products tab in WooCommerce, use the checkbox to select all products, choose Edit from the drop down that says Bulk Actions and hit Apply
Choose None for the the Tax Status field dropdown and hit the blue Update button at the bottom right
To change an individual product in WooCommerce to to the General tab within the product and change the Tax status to "None" then hit the "Update" Button for the product.
Once these changes have been made in WooCommerce please go to eBay Link and click the "Import from WooCommerce" button to apply the changes to eBay Link.