To setup free shipping for orders over a specified amount, you will first need to create a promotional postage rule in your eBay store. 

  1. Log into your eBay seller account.
  2. Select “My eBay” from the top-right.
  3. Hover over the “Account” tab and select “Site Preferences”.
  4. Under the heading “Postage preferences” select the “Edit” link next to “Offer combined payments and postage”.


  5. Ensure “combined payments” has been enabled (if not do so), then select the “Create” link under “Promotional postage rule”.

  6. Complete the next screen as per below and hit the “Next” button.


  7. Review your changes and hit “Save”.


Now that the promotional postage rule has been created in eBay, you need to assign it to your applicable shipping policy(s). 


To do so:

  1. From the left-hand menu select “Settings → Configuration”.
  2. Click on the “eBay Australia Shipping Options” tab to expand it.
  3. Locate the shipping policy you wish to edit then click “edit” link.


  4. Set the “Apply Promo Shipping Rule” radio button to “Yes”, then hit the update button.

  5. To upload this updated shipping policy to eBay click the “Synch policies” button.


Note: eBay only apply the promotional postage rule when a buyer purchases 2 or more products in the same order. This means that if a buyer purchases a single product with a value greater than $50, eBay will not apply the rule.


Therefore, to ensure that single item orders over $50 receive free shipping, you can implement the following:

  1. From the left-hand menu select “Inventory → Product Groups”.
  2. Click the “Add a product group” button.


  3. Enter a name for the product group (e.g. “Free Shipping over $50”), and a minimum price of 50.00. Click “Create product group”.


  4. Select “Settings → Configuration” from the left-hand menu.
  5. Click on the “eBay Australia Shipping Options” tab to expand it.
  6. Click the “Add new shipping policy” button.
  7. Complete the details as per below and then click the “Update” button.


  8. To upload this new shipping policy to eBay click the “Synch policies” button.


  9. Finally to apply the changes to your eBay listings, go back to the Dashboard and click the “Synch” button.